We have a 14 day returns policy which applies to damaged works as well. Please note that any refunds need to be within this timeframe. If you’d like to return the artwork(s) within this timeframe, we’re happy to arrange pick-up free of charge. We can’t refund you the original shipping cost.
How do I return the artwork?
If you’re in London we’ll organise a courier van to pick it up. Just let us know what day/time would be convenient and we’ll make arrangements
If you’re located outside London, we’ll arrange a courier and send you the necessary address labels to attach to your package. Make sure the artwork is securely packaged for transport – we recommend that you use the original packaging.
When does the refund get issued?
We’ll process your refund once we have received the artwork and checked that it’s in good condition.